EAP Account Manager

Apply for this Position

Application Form     (* indicates required field)

Please attach the following files

Please upload either a word or PDF version of your current resume.
Such as letters of recommendation, work examples, etc.

CERTIFICATION AND ACKNOWLEDGEMENT

Please read carefully before signing.

This is an equal opportunity employer. I understand that no question being asked as part of my consideration for employment is intended to be unlawful.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation by the Employer to hire me. If I am hired, I understand that either the Employer or I can terminate my employment at any time with or without any reason.

All of the information I have given to the Employer in considering me for employment is truthful. No other information has been concealed or intentionally omitted. If any information I have given to the Employer is untrue or misleading, if I have concealed any information, or adverse information is discovered through the investigation, I understand that this may result in the denial of employment, revocation of an offer of employment, or termination of employment.

I understand that the Employer may decide to conduct background checks and drug screenings as part of the pre-employment process. I understand that I must comply with applicable policies in order to be employed by the company.

Although management makes every effort to accommodate individual preference, business needs may at times make the following conditions mandatory: overtime, change in work location, a rotating work schedule, or a work schedule other than Monday through Friday. I understand and accept these as conditions of my continuing employment. Additionally, I am aware that my employment is contingent on operational requirements.

You must agree to the disclosure statement provided in order for us to accept your application.

To finalize your application, please confirm you are not a bot

We are Workplace Solutions Employee Assistance Program, an industry leader in delivering comprehensive high touch employee assistance programs, wellness and organizational effectiveness services to widely diverse group of organizations, from large national corporations to mid-size local professional organizations. Our innovative approach has, for over three decades, integrated business knowledge and behavioral health expertise to address the personal concerns of employees and the larger concerns that cost organizations time, energy, and productivity.

These are our values: * True client partner * Accountability is key * Nonstop exceptional service * Dedicated to success * Expert level of consultation * Maintain high integrity

Position Summary

The Employee Assistance Program (EAP) Account Manager position requires a blend of account management and clinical skills. The position is responsible for building and maintaining client relationships and working with sophisticated Human Resources partners at high profile national/global companies.

Duties and Responsibilities

  • Develop and maintain relationships with key representatives and decision makers within our client companies.
  • Provide sophisticated Management Consultation addressing employee, and organizational concerns.
  • Manage requests for client services including fitness for duty, trauma response, open enrollment/health fairs, training and other on-site and/or virtual activities.
  • Participate in the construction and delivery of Utilization Reports.
  • Deliver high level educational sessions - live and via webinar - for all audiences including executives, managers and employees on topics related to personal development, wellness, and professional growth.
  • Coordinate training and other client requests locally and throughout the United States.
  • Serve as a thought partner to leadership and members of the national team.
  • Participate in business development activities for organic and new business growth.
  • Manage projects to support national accounts team.
  • Participate in after hours on-call rotation eight (8) to ten (10) weeks per year.
  • Other duties as assigned.

Requirements

  • Master's Degree in a behavioral health discipline required.
  • Licensure at the LCPC/LCSW/Licensed Clinical Psychologist level preferred.
  • Minimum three (3) years of experience managing client relationships.
  • Training/experience in leadership coaching/organizational effectiveness consultation desirable.
  • EAP experience is highly desirable.
  • Experience and proficiency in delivering a variety of leadership, productivity, and well-being topics.
  • Training in Human Resources desirable.
  • Marketing/sales experience desirable.
  • Highly organized, efficient, self-starter with strong work ethic.
  • Resourceful - able to think strategically and solve complex problems.
  • Strong project management skills - ability to coordinate and follow-up efficiently and effectively.    
  • Tech savvy - solid skills in Microsoft Office, ability to learn and embrace new technology and social media.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Able to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions.
  • Some travel expected.
Location: Chicago, IL
Apply for this Position
Apply at: